I’m not sure who to blame, but after switching to Windows Vista on one of my development workstations, I’ve been unable to get the Firefox 3 plug-in for LogMeIn.com to work. No matter how many times I tried to install it, no plug-in files appeared on my computer. I even tried running Firefox 3 with elevated privileges, but that didn’t help.
So, instead, I manually installed the plug-in by performing these steps:
- Download the XPI from https://secure.logmein.com/activex/npRACtrl.xpi. You may need to use Internet Explorer since Firefox will probably just try to install the plug-in for you.
- Extract the XPI to a temporary folder.
- Copy the following files to the plugins directory of your Mozilla Firefox folder: unicows.dll, LMIProxyHelper.exe, npRACtrl.dll, ractrlkeyhook.dll.
Thanks very much for your information. I’ve been searching for an answer to my problem with Firefox 3, Vista, and LogMeIn. Your comment is right on. I now can use with Firefox. Works as expected.